Stella + Gemma Ballet With Heart

FREE STANDARD SHIPPING FOR ALL AUSTALIAN DOMESTIC ORDERS OVER $150

Shipping Information:

• Free standard shipping for all Australian domestic orders over $150

• Shipping carrier: Australia Post.

• Standard shipping rate: Flat rate $10.00.

• Express Post rate: $15.00.

• Orders shipped out within 3 working days.

• Notify via email at izzybelleclothing@gmail.com if not received within 10 days.

Returns:

At Izzybelle, your satisfaction is our top priority. We are dedicated to ensuring that you feel completely satisfied with your purchase. To provide you with the utmost flexibility, we offer a 30-day return policy for store credit. If the purchased garment doesn't fit correctly, we also provide the option for an exchange. Whether you prefer store credit or wish to exchange for another size, our team is here to assist you every step of the way. We are committed to making sure you find your perfect fit each time you shop with us. Thank you for choosing Izzybelle - where your satisfaction is our guarantee.

• Items can be returned within 30 days of purchase for Store Credit only.

• Items must be in unused and saleable condition with original packaging.

• Faulty returns within 30 days of purchase.

• Faulty items can be exchanged or refunded

• Faulty garments must be faulty by manufacture. A worn item with makeup stains or marks, or an item damaged as a result of failing to follow our care instructions, may be found ineligible for our faulty return process.

• Hygiene items like Jewellery and headwear can't be returned unless faulty.

• Gift cards cannot be returned.

• Return shipping costs are the responsibility of the customer unless the item is faulty or not as described.

If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our priority at izzybelleclothing@gmail.com

Returns Process:

Email: izzybelleclothing@gmail.com

To return an item, please send it to:

Shop 9/47 Sydney Street Kilmore 3764

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)

• Your name and address

• A description of the item you are returning

• Whether you would like a credit note or exchange If you wish to exchange it for a different size or item, please include the name and item number of the replacement item in the email as soon as possible to make sure your size or item is reserved.