Jacinta Metallic Crossbody Bag by Louenhide

Fast & Efficient Dispatch

Order before 12pm AEDT Monday to Friday, and we'll pack your order and deliver it to Australia Post the very same day.

Orders placed after 12pm, on weekends, or public holidays will be packed and dispatched on the next business day.

Shipping Rates

Free Standard Shipping

• Free standard shipping on all Australian orders over $150
• Free Express Shipping on orders over $200

Standard Shipping

• Carrier: Australia Post
• Delivery Time: 2–7 business days
• Flat Rate: $10.00

Express Shipping

• Delivery Time: 1–4 business days
• Flat Rate: $15.00

Once your order has been dispatched, you will receive a tracking email so you can follow your parcel's journey.

If you haven't received your order within 10 business days, please contact us.

Returns & Exchanges

We want you to love your purchase. If you're not completely satisfied, we offer a 30-day return policy for store credit.

If your item isn't the right size, we're happy to assist with an exchange, subject to stock availability.

Return Conditions

• Items must be returned within 30 days of purchase.
• Items must be unworn, unwashed, and in original saleable condition with tags attached.
• Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
• Jewellery, headwear and gift cards cannot be returned unless faulty.

Faulty Items

If you believe your item is faulty, please contact us within 30 days of purchase.

Items damaged through normal wear and tear, misuse, accidental damage, makeup stains, or failure to follow care instructions may not qualify as faulty.

Eligible faulty items may be exchanged, repaired, or refunded in accordance with Australian Consumer Law.

How to Return an Item

Please email izzybelleclothing@gmail.com before sending your return.

Include:

• Your order number
• Your name and address
• The item(s) you wish to return
• Whether you would like a store credit or exchange
• If exchanging, the size or item you would prefer

Return Address:

Izzybelle Clothing
Shop 9, 47 Sydney Street
Kilmore VIC 3764

Contact Us

Email: info@izzybelle.com.au
Phone: (03) 5782 1265

We're always happy to help with any questions regarding your order.